Utilizing automation, Inbox Health enhances the eClinicalWorks platform to provide a modern patient-first billing experience, leading to increased revenue, a boost in payment velocity, and improved patient satisfaction.
Utilizing automation, Inbox Health enhances the eClinicalWorks platform to provide a modern patient-first billing experience, leading to increased revenue, a boost in payment velocity, and improved patient satisfaction.
Remove barriers to payment by offering billing support the way patients want it. Patients get answers to common questions over live chat, email, or IVR, so simple issues are resolved quickly.
Support hours: 9am – 8pm EST
Languages: English and Spanish
Answer rate: 100%
Wait time: Less than 30 seconds
Answer rate: 100%
Wait/response time: Less than 1 minute
Answer rate: 100%
Wait/response time: Four to six business hours
Answer rate: 80%
Wait/response time: Less than one minute
Voicemails: Returned within three business days
We’ll email you to start the conversation.