IVR

Streamline your call flow

Let our interactive voice response (IVR) system handle your inbound calls, greet patients and collect payment over the phone.

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A virtual assistant

Automate your most frequent calls, improve efficiency and provide a superior patient experience

Fully Integrated

Our IVR system has access to real-time patient balance and insurance information.

Payment-Ready

Instantly start accepting payments over the phone from any credit, debit, or HSA card.

Auto-Post Enabled

Once payment has been entered, the IVR system will reconcile the new payment with the patient’s account automatically.

Eyecare Services Partners Exceeds Full-Year 2024 Collections in Just 8.5 Mos. with Inbox Health Partnership

Janna Mullaney, Chief Operating Officer of Eyecare Services Partners, a large ophthalmology and optometry practice group, recognized the shift toward an increase in patient financial responsibility in healthcare. Technology had arrived, and Eyecare Services Partners needed a solution to keep pace with changing patient expectations and the shift in revenue

How Urgent Care Centers Increased Cash Flow by 20%

Prior to using Inbox Health to manage patient A/R, ConvenientMD urgent care clinics relied on paper statements. At the time, patient bad debt was a cost of doing business. However, as costs to operate a business increase, the pressure to make sure the back end optimizes all areas of collections,

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IVR