IVR - Inbox Health

Streamline your call flow

Let our interactive voice response (IVR) system handle your inbound calls, greet patients and collect payment over the phone.

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A virtual assistant

Automate your most frequent calls, improve efficiency and provide a superior patient experience

Fully Integrated

Our IVR system has access to real-time patient balance and insurance information.

Payment-Ready

Instantly start accepting payments over the phone from any credit, debit, or HSA card.

Auto-Post Enabled

Once payment has been entered, the IVR system will reconcile the new payment with the patient’s account automatically.

10 Tips for Patients and Healthcare Practices to Reduce the Costly Impact of Deductible Season

Inbox Health data finds 50% of practices bill their highest amount of patient accounts receivable in the first quarter. NEW HAVEN, Conn., November 12, 2024 – A recent analysis by Inbox Health, the industry’s leading solution dedicated to patient billing, payments and collections, indicates that 50% of healthcare practices bill

How Urgent Care Centers Increased Cash Flow by 20%

Prior to using Inbox Health to manage patient A/R, ConvenientMD urgent care clinics relied on paper statements. At the time, patient bad debt was a cost of doing business. However, as costs to operate a business increase, the pressure to make sure the back end optimizes all areas of collections,

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