Payment is painless with an intuitive patient portal. Boost collections by delivering a patient-first financial experience.

Patients gain access to the secure, HIPAA-compliant portal using only their birthday – no username or password required.

Accept credit card, Apple Pay, and ACH transfers or provide the option to set up a payment plan directly through the portal.

Resolve issues and clarify confusion at the point of payment with live chat and offer secure email communication after business hours.

Patient Payment Portal

For patients, Inbox Health is their all-in-one bill pay application.

How it works:

Patients receive a link to view their statement by email or text message. A personalized QR code to access the portal is included on paper statements.
Patients have the option to pay immediately or view statement details. To pay immediately (only amount owed is displayed), no login credentials are required. To access the portal and view statement details, patients enter their date of birth. Simple and secure entry removes barriers to payment.
Patients review easy-to-understand statements. If questions arise, real-time support is offered through live chat, text, or email.
Payment is easy with credit card, Apple Pay, and ACH transfer. Payment plans are also offered for patients who need to pay over time.

See how RCM leaders are increasing cash flow and boosting patient satisfaction by automating patient billing, support, and payment.

Over 480 changes are coming to the ICD-10-CM code set in 2026. Join Inbox Health for a webinar to help you prepare to implement the upcoming changes.

Inbox Health was built for medical billers. Click below and schedule a quick chat – let’s get to know each other.