Patient Portal

Secure, online payments made easy

Payment is painless with an intuitive patient portal. Boost collections by delivering a patient-first financial experience.

A payment experience patients expect

Simplify patient billing with an online portal that provides secure access to patient statements, payments, and support.

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Accelerate collections with easy access to the portal

Patients gain access to the secure, HIPAA-compliant portal using only their birthday – no username or password required.

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Accommodate all patients with simple, flexible payment options

Accept credit card, Apple Pay, and ACH transfers or provide the option to set up a payment plan directly through the portal.

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Answer questions quickly with access to digital support channels

Resolve issues and clarify confusion at the point of payment with live chat and offer secure email communication after business hours.

Patient Portal

A modern payments experience

For patients, Inbox Health is their all-in-one bill pay application.

  • 24/7 access

  • Custom User-Friendly Design

  • Keep Credit Cards on File

How it works:

  • Patients receive a link to view their statement by email or text message. A personalized QR code to access the portal is included on paper statements.
  • Patients access the portal by entering their date of birth. Simple and secure entry removes barriers to payment.
  • Patients review easy-to-understand statements. If questions arise, real-time support is offered through live chat, text, or email.
  • Payment is easy with credit card, Apple Pay, and ACH transfer. Payment plans are also offered for patients who need to pay over time.

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Get started with Mailbox today

If you’re already an Inbox Health customer, simply reach out to your CSM to enable Mailbox on your account. New customer inquiries can click below and schedule a quick chat to tell us more about you.

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