Learn

Insights & Observations

Revenue Cycle Trends Shaping 2025: Q&A With an RCM Leader

Join our webinar, Revenue Cycle Trends Shaping 2025, with Amy Koon to explore medical billing trends, automation, and strategies for improving patient engagement.

Navigating Medicare’s 2025 Final Rule: Revenue Cycle and Financial Implications

6 Steps to Boost Collections During Deductible Season

Filter By

All Types

Guides
Webinar

Filter By

All Use Cases

Continuing Education Unit
Cost Savings
For Billing Companies
For Patients
For Practices
Increasing Revenue
Operational Efficiency
Patient Experience
Patient Retention

Webinar

Revenue Cycle Trends Shaping 2025: Q&A With an RCM Leader

Join our webinar, Revenue Cycle Trends Shaping 2025, with Amy Koon to explore medical billing trends, automation, and strategies for improving patient engagement.

Webinar

Navigating Medicare’s 2025 Final Rule: Revenue Cycle and Financial Implications

Join Inbox Health for an engaging webinar that will summarize key changes to the 2025 Physician Fee Schedule, examine updated telehealth and coding payment policies, upcoming Congressional lobbying efforts aimed at reversing payment cuts, and how healthcare leaders can prepare for these changes.

Webinar

6 Steps to Boost Collections During Deductible Season

Join Inbox Health for a webinar on how to thrive during one of the most challenging times of the year for billing teams.

Webinar

Transforming Patient Billing Into Revenue Growth

Learn from practices who have optimized revenue by adopting the latest technology, putting new workflows in place, and enhancing the patient experience.

Webinar

Preparing for 2025 ICD-10 Code Changes

The webinar will provide an overview of the expansion of codes in ICD-10-CM in 2025, review guideline changes and how to apply them, and offer resources to educate pertinent office staff.

Webinar

Recovering Aging Patient A/R

Join Inbox Health for a webinar on strategies and best practices to recover patient A/R greater than 90 days.

Webinar

Strategies to Improve Staff Retention in Healthcare

CEU Expires: 06/30/2025

Join Inbox Health for a webinar focused on developing a comprehensive retention program aimed at reducing expenses and contributing to overall employee and patient satisfaction.

Webinar

The Art of Empathy: Insights From Mental Health Billers

CEU Expires: 05/30/2025

Learn from those who truly understand billing with empathy best – mental health billers. Join us for a roundtable discussion, The Art of Empathy: Insights From Mental Health Billers. Panelists include mental health billing professionals from Precise Practice Management, Prestige Medical Billing, and Inbox Health.

Webinar

5 New Reimbursement Opportunities to Boost Collections

Join Inbox Health for an engaging webinar, 5 New Reimbursement Opportunities to Boost Collections.

Webinar

Exploring AI-Powered Technology in Medical Billing

CEU Expires: 03/30/2025

Join Inbox Health for a webinar that explores the power of AI and other technologies in healthcare.

Webinar

Overcoming Healthcare Billing Roadblocks: A Roundtable Discussion

CEU Expires: 02/28/2025

Lower insurance reimbursements, the shift to healthcare consumerism, and advancements in technology alter the way medical practices operate. With change comes new roadblocks to navigate.

Webinar

Navigating Patient Billing Support Challenges in the New Year

CEU Expires: 12/31/2024

Join Inbox Health for a webinar, Navigating Patient Billing Support Challenges in the New Year. The presentation will be led by Inbox Health Director of Patient Billing Support Ann Taylor and cover proven strategies to improve the patient experience and boost your team’s efficiency.

Webinar

Best Practices for Medical Billing Teams to Thrive in 2024

CEU Expires: 12/31/2024

The healthcare landscape is rapidly changing. Looking ahead to 2024, billing teams need to consider regulation changes, technology advancements, operational workflow trends, and more. One of the more significant shifts is a greater focus on the patient experience, starting with appointment scheduling and ending with payment.

Webinar

6 Steps to Prepare for Deductible Season

Billing teams and practices are presented with many challenges during the first two months of the calendar year when deductibles reset. It is common to see a 20% dip in revenue, slower collection speeds, and increased call volume from patients about their medical bills.

Webinar

Telehealth Today and Beyond: Keys to Revenue Cycle Success

Join us for this insightful webinar where we will explore the dynamic landscape of telehealth, remote care delivery and their impact on the healthcare industry.

Webinar

Optimizing Your Revenue Cycle Workflow: A Roundtable Discussion

Join us for a roundtable discussion, Optimizing Your Revenue Cycle Workflow, with experts in the medical billing industry.

Webinar

Preparing for 2024 ICD-10 Code Changes

The webinar will provide an overview of the expansion of parent codes in ICD-10-CM in 2024, review guideline changes and how to apply them, and offer resources to educate pertinent office staff. In addition, you will also hear what CMS is proposing for the Medicare Diabetes Prevention Program and expansion

Webinar

Strategies for Billing Teams to Manage Rising Operational Costs

Join Inbox Health for a webinar on how you can leverage technology to reduce operational costs. The discussion will be led by Inbox Health’s Customer Solutions Director Marybeth Quesada, who has over 20 years of experience in the medical billing industry, including as a practice administrator, owner, and in marketing

Guides

5 Strategies to Increase Collections With Empathetic Patient Support

According to a 2022 survey, a negative financial experience is one of the top reasons a patient will not return to a provider. Get expert insight on how to elevate the post-visit financial experience by providing empathetic support.

Webinar

A New Era of Healthcare Consumerism: Optimizing Patient Collections

Join revenue cycle expert Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC, for an educational and insightful webinar focused on this inflection point, how to respond, and action steps to optimize patient collections.

Webinar

Patient-First Billing Strategies: A Roundtable Discussion

Join us for a roundtable discussion, Patient-First Billing Strategies, with experts in the medical billing industry. Panelists include billing professionals from Keystone Medical Management, The Auctus Group, and Inbox Health.

Webinar

3 Steps to Improve Your Financial Health

Join Inbox Health and NobilityRCM for a webinar on how to maintain your financial health with a focus on merger and acquisition strategies.

Webinar

How to Eliminate 8 Common Roadblocks in Your Revenue Cycle

Join Inbox Health for a webinar, How to Eliminate 8 Common Roadblocks in Your Revenue Cycle. The presentation will be led by revenue cycle management expert Owen Dahl and cover insightful and educational tools to eliminate barriers that are keeping you from operating efficiently and reaching your collections potential.

Webinar

How to Increase Collections With Empathetic Patient Support

Join Inbox Health for a webinar, How to Increase Collections With Empathetic Patient Support. The presentation will be led by Ann Taylor, Inbox Health’s patient billing support manager. We'll help you look at patient support in a new light, giving your billing team tips to communicate effectively in a digital age.

Webinar

Denial Prevention and Management: Tactics to Get Your Claims Paid

Join revenue cycle management expert Elizabeth Woodcock for an educational and insightful webinar focused on denial prevention and management. We'll help you look at denials in a new light, giving you practical, real-world strategies for overcoming one of the most frustrating roadblocks to revenue cycle success.

Guides

6 Steps to Prepare for Deductible Season

Billing teams are presented with a unique set of challenges during the first few months of the year when deductibles reset. With preparation, billing teams can empower practices to mitigate the obstacles associated with deductible season.

Guides

Preparing for (E/M) Code Changes in 2023

What’s inside: Guideline changes and deleted codes in 2023. New definitions for initial and subsequent services and an overview of the basic framework established for office and outpatient services. Changes to medical decision making elements in the CPT book. Updates to prolonged care codes and how the CPT book differs

Webinar

6 Steps to Prepare for Deductible Season

Many practices see a 20% dip in revenue during the first quarter of the year when deductibles reset. With preparation, billers can empower practices to mitigate the challenges associated with deductible season and remain financially secure during the first quarter of the year.

Webinar

Key Technologies Impacting Medical Billing

More than three in four (78%) of health systems are currently using or are in the process of implementing revenue cycle automation. The impact of technology on medical billing changes the way billing teams operate and significantly impacts the efficiency of your business – if you are using it effectively.

Webinar

Preparing for Evaluation and Management (E/M) Code Changes in 2023

Significant changes are coming to the Evaluation and Management (E/M) code set in 2023. The American Medical Association (AMA) recently released upcoming revisions to definitions and documentation requirements for hospital and observation services, emergency department (ED) visits, nursing facility services, and home services. Extensive guideline changes are also forthcoming, and

Guides

5 Steps to Improve Operational Efficiency to Boost Business Growth

Assess the health of your current RCM process and get action steps to accelerate growth.

Webinar

Strategies to Manage Rising Operational Costs

Increased operational costs are having a significant impact on billing companies. Just this month (July 2022), postage costs increased from 58 cents to 60 cents, and a recent poll showed the majority of billing companies rely on paper statements. The time to go digital is now.

Webinar

How to Shift Your RCM to Proactively Manage Patient Responsibility

Managing patient responsibility effectively and efficiently is key to the financial health of any practice or medical billing company. Today’s high patient out-of-pocket expenses are shifting the payer mix, which requires organizations to implement new policies, processes, and technologies to proactively collect patient responsibility.

Webinar

3 Keys to Grow Your Medical Billing Company

Is your medical billing company poised to grow? With the right strategy in place, you will be able to manage a higher volume of patient statements and insurance claims with the same number of resources. Join Inbox Health and AdvancedMD for a webinar on three keys to growth.

Webinar

How to Master Patient A/R in a Modernized Healthcare Era

Join Inbox Health for a webinar on how to navigate the top challenges billing teams face today. Brian Flynn from nationally recognized billing company Nobility RCM will serve as a panelist for the webinar and address how they have approached changes to the billing space.

Guides

A Guide to Managing Patient A/R

Learn how to increase patient collections, save time, improve revenue, and grow your medical billing company or practice

Guides

Perspectives on Managing Patient Responsibility

Rising patient responsibility has transformed healthcare. The trend is a catalyst for increased patient consumerism. Inbox Health conducted a survey to better understand the unique challenges practices and billing companies face as 30% of providers’ revenue now comes directly from patients.

Guides

Three Strategies To Thrive

To access Inbox Health's document detailing the top 3 strategies to thrive as a medical biller in a post-pandemic world, click this link or read below.

Webinar

No Surprises Act: What Healthcare Professionals Need to Know

The No Surprises Act, set to go in effect January 1, 2022, offers new protections for patients related to unexpected medical bills. Learn how this law impacts providers, billing companies, and patients. Join Inbox Health for a discussion with Dr. Jack Hoadley, a Research Professor Emeritus in the Health Policy

1 2 3 4 5 6 7

Inbox Health Blog

View blog

Revenue Cycle Trends Shaping 2025: Q&A With an RCM Leader

Join our webinar, Revenue Cycle Trends Shaping 2025, with Amy Koon to explore medical billing trends, automation, and strategies for improving patient engagement.

Navigating Medicare’s 2025 Final Rule: Revenue Cycle and Financial Implications

View blog

Ready to make your efforts more effective?

Inbox Health is more than just billing – our patient engagement platform delivers all the tools you need to succeed.

Request a Demo