Erin Rockett, President of Precise Practice Management, views the patient billing portion of her business as an extension of the care received in a provider’s office. She prioritizes ensuring patients feel heard and understand their medical bills, which are driving reasons why she uses Inbox Health to support patient billing operations. Since Precise Practice Management started using the Inbox Health platform to automate patient billing, she’s seen an increase in collection speeds and revenue, reduction in phone call volume, and improved patient satisfaction.